Consumer Protection Regulatory Offices
There are many state and federal laws that govern various financial transactions, and some transactions may be covered by more than one law. The OSBC is charged with enforcing specific Kansas statutes, but there are many resources for consumer assistance. The following agencies may be able to assist in areas outside the scope of OSBC jurisdiction.
Federal Trade Commission – The FTC enforces federal consumer protection laws that prevent fraud, deception, and unfair business practices.
Office of the Comptroller of Currency – The OCC is the primary regulator of national banks and federal savings associations.
Consumer Financial Protection Bureau – The CFPB enforces federal consumer protection laws to protect consumers from unfair, deceptive, or abusive practices.
Internet Crime Complaint Center – IC3 is a FBI website that accepts online Internet crime complaints from either the actual victim or from a third party to the complainant
National Credit Union Administrator – The NCUA assists consumers in resolving disputes with federal credit unions.
Kansas Department of Credit Unions – The KDCU assists consumers with Kansas state-chartered credit unions.
Kansas Attorney General – Consumer Protection – Provide protections from scams, telemarketing fraud, and other deceptive practices.
Literature & Consumer Education Resources
Annual Credit Report – Your credit report can affect whether you can get a loan, buy the home you want, or even impact job opportunities. Make sure yours is accurate.
10 Things You Can Do to Avoid Fraud – Know how to spot a scam and learn how to sign up for free alerts from the FTC.
How to Find a Long Lost Bank Account or Safe Deposit Box – FDIC guidance on locating unclaimed assets