Office of the State Bank Commissioner - Consumer Assistance
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Complaints

This agency regulates many types of companies and individuals who extend credit or engage in other financial related activities. We can generally assist you if your concern or complaint involves any of the following:

Residential Mortgage Lender or Broker
Finance Company
State Chartered Bank or Trust Company
Payday Lender
Title Lender
Auto Dealers who extend Credit
Consumer Debt Relief or Debt Settlement
Any Consumer Credit Transaction with a Kansas Consumer

Please assist us in providing you with the best possible service by following these steps:

      1) Complete our complaint form by clicking on the "COMPLAINTS" button below.
      2) Attach copies only of all contracts, documents, or correspondence that may be relevant to or help explain the situation.
      3) Mail, fax, or E-Mail the completed complaint form and attachments to:

      Mail -        Office of the State Bank Commissioner
                       Attn: Complaints
                       700 SW Jackson, Suite 300
                       Topeka, Ks. 66603

      Fax -         785-296-6037

      E-Mail -    complaints@osbckansas.org


Complaint Form Response form



The Office of the State Bank Commissioner does not provide you with specific legal advice or act as your private attorney. This service is primarily intended to assist Kansas consumers, as such, we generally do not participate in business to business collections or contractual disputes.



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